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Terms & Conditions

Welcome to Mehak Talreja Couturre. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website and placing an order, you agree to comply with and be bound by the following terms. Please read them carefully before making a purchase.

 

 1. Acceptance of Terms

By accessing, browsing, or purchasing from our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, we kindly request that you refrain from using our website or services.

 

 2. Products and Services

Mehak Talreja Couturre specializes in couture garments and fashion pieces that may be ready-to-wear, made-to-order, or custom-designed. Due to the nature of couture fashion, slight variations in color, embroidery, fabric texture, and finishing may occur. These variations are a natural result of handcrafted processes and should not be considered defects.

Product images displayed on the website are for representation purposes. While we make every effort to ensure accurate color and design representation, actual product appearance may vary slightly due to lighting, screen settings, or fabric dye variations.

 

 3. Pricing and Payments

All prices listed on the website are subject to change without prior notice. The price applicable to your order will be the price displayed at the time of purchase.

Payments must be completed at the time of checkout through the available payment methods on the website. Orders will only be processed once full payment has been successfully received.

In case of payment failure, order processing delays may occur until the payment is completed.

 

 4. Order Confirmation

Once an order is successfully placed, you will receive an order confirmation via email or message. This confirmation indicates that we have received your order request and payment.

However, order confirmation does not guarantee acceptance of the order. In rare situations such as product unavailability, pricing errors, or technical issues, we reserve the right to cancel or refuse the order. If such a situation occurs, the customer will be notified and an appropriate resolution will be provided.

 

 5. Order Processing and Production

Some products may be made-to-order or custom-made. These items require additional production time before shipping.

Estimated production timelines are provided as guidelines and may vary depending on factors such as design complexity, fabric availability, or seasonal demand. While we strive to deliver orders within the estimated timeline, slight delays may occasionally occur.

 

 6. Custom and Made-to-Order Garments

Custom and made-to-order garments are created specifically for each customer. Customers are responsible for providing accurate measurements and design specifications when placing custom orders.

Once a custom or made-to-order garment enters production, modifications, cancellations, or design changes may not be possible.

Due to the personalized nature of couture garments, custom pieces are not eligible for refunds or returns unless a verified manufacturing defect is present.

 

 7. Shipping and Delivery

Orders will be shipped to the address provided at the time of checkout. Customers are responsible for ensuring that the shipping details entered are accurate and complete.

Delivery timelines may vary depending on the shipping destination and courier services. While we strive to ensure timely delivery, Mehak Talreja Couturre is not responsible for delays caused by courier companies, customs clearance, or unforeseen circumstances.

International shipments may be subject to customs duties, taxes, or import charges determined by the destination country. These charges are the responsibility of the customer.

 

 8. Returns, Exchanges, and Refunds

All purchases made through Mehak Talreja Couturre are considered final sale.

Refunds are not offered once an order has been confirmed and processed. Exchanges may be considered only in cases of verified manufacturing defects or incorrect items received.

Requests for exchange must be reported within 48 hours of receiving the product and must include clear images or videos showing the issue. The product must be unused, unworn, and returned in its original condition with all tags and packaging intact.

Each request will be reviewed by our team before an exchange is approved.

 

 9. Intellectual Property

All content available on this website, including designs, images, logos, text, graphics, and branding, is the intellectual property of Mehak Talreja Couturre and is protected under applicable copyright and trademark laws.

Any reproduction, copying, distribution, or commercial use of website content without prior written permission is strictly prohibited.

 

 10. Limitation of Liability

While we strive to ensure accurate information and high-quality products, Mehak Talreja Couturre shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

 

 11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will become effective immediately upon being posted on the website.

Customers are encouraged to review these terms periodically to stay informed about our policies.

 

 12. Contact Information

For any questions regarding these Terms and Conditions, customers may contact our support team through the contact details provided on the website.

 

By using this website and placing an order with Mehak Talreja Couturre, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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Mehak Talreja Couturre

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